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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beverly Steele

Beverly Steele

May 13, 2025

5  out of  5
rating by Beverly Steele
"Daisy, was very professional and took care of all my needs. The transition was very easy."
Profile photo of Kitty Gray

Kitty Gray

May 13, 2025

5  out of  5
rating by Kitty Gray
"Always so very helpful! & so friendly!"
We responded:
"Thank you so much Kitty, it's our pleasure to serve you, thank you for being a loyal customer."
Profile photo of Arlene Ortiz

Arlene Ortiz

May 12, 2025

5  out of  5
rating by Arlene Ortiz
"Always speak to me in spanish and treat me with love and so much respect. Always there when I need them. Y’all are the best"
We responded:
"Arlene, thank you so much for the kind words, it means a lot to us to know you are happy here. TE APRECIAMOS! "
Profile photo of Hannah Still

Hannah Still

May 6, 2025

5  out of  5
rating by Hannah Still
"haley helped so much! she was the absolute best & she helped me get the best rate! ❤️"
We responded:
"Thank you Hannah, Haley is a great asset to our team. We appreciate you and your business."
Profile photo of Chihuahuita Hernandez

Chihuahuita Hernandez

March 7, 2025

5  out of  5
rating by Chihuahuita Hernandez
"Excellent service, thank you Daisy"
We responded:
"Thank you so much for your review, we are lucky to have Daisy here to help and we appreciate you and your business."
Profile photo of Evelyna Crawford

Evelyna Crawford

February 26, 2025

5  out of  5
rating by Evelyna Crawford
"Best insurance agent I have ever met."
We responded:
"Evelyna, thank you so much for the awesome feedback, we appreciate you!!"
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Team Hernandez

November 27, 2024

5  out of  5
rating by Team Hernandez
"Always helping in what we need"
We responded:
"Happy to help, thank you for the kind words. We appreciate your business!!"
Profile photo of Tina Phone

Tina Phone

November 25, 2024

5  out of  5
rating by Tina Phone
"Daisy was so helpful, understanding, sweet and kind in helping my aunt transfer her insurance from Texas to Arkansas. Mr Mario has such a great understanding of auto and home insurance. This agency has wonderful people!!"
We responded:
"Thank you for the review, we are very fortunate to have Daisy here with us. We appreciate your business and are here to serve you and your family."
Profile photo of Charlene Fields

Charlene Fields

August 22, 2024

5  out of  5
rating by Charlene Fields
"Great insurance"
We responded:
"Thank you Charlene for the 5 stars, it's always a pleasure to hear from you. We appreciate your business!!"
Profile photo of Jacqueline

Jacqueline

August 22, 2024

5  out of  5
rating by Jacqueline
"BEST INSURANCE COMPANY EVER GREAT PRICING EXCELLENT COMMUNICATION QUICK RESPONSE TO QUESTIONS AND CONCERNS AND VERY FRIENDLY"
We responded:
"Jacqueline, thank you so much for the wonderful review. We appreciate you and your business!!"
Profile photo of Casey Slayton

Casey Slayton

August 21, 2024

5  out of  5
rating by Casey Slayton
"I have never experienced such AMAZING helpful people!!!! I worked with Kelsey and she communicated so well, kept me in the loop, and answered all of my questions!!! I am switching from Allstate after a TERRIBLE experience and I could not be more pleased with this group!!!"
We responded:
"Casey, thank you for your review, we are very happy that Kelsey is on our team, she really is amazing! We appreciate your business and look forward to speaking with you again."
Profile photo of Alex Aguirre

Alex Aguirre

August 15, 2024

5  out of  5
rating by Alex Aguirre
"I had the pleasure of working with Daisy and she helped me get everything straightened out with getting renters insurance for my new apartment and was overall really helpful and super nice during the whole process. I would recommend Daisy & Mario Thomas to all my family & friends."
We responded:
"Alex, thank you for the kind words, we are very fortunate to have Daisy in our office and love to hear how she makes a difference in everyday lives. We appreciate your business and look forward to helping any way we can."
Profile photo of Bobby Chism II

Bobby Chism II

August 14, 2024

1  out of  5
rating by Bobby Chism II
"I would give zero stars if I could. First of all we were in an accident that was absolutely not our fault but because we had liability and the girl we were in the accident with head full coverage and we were both State Farm customers we got completely screwed over which we accepted, even though we’ve been customers for 15 years But what I couldn’t accept is, they told my wife she had to remove me from our insurance or be dropped due to the very accident that the police ruled fault undetermined but State Farm made it my fault. This is absolutely not an insurance agent. You can trust to be there for you as a customer They are worried about their bottom line and that is all they’re worried about they don’t give a damn about the clients."
We responded:
"Bobby, we are truly sorry for the inconvenience this may have caused you and would like to thank you for telling us about your experience. We would be happy to discuss this further to reach a better understanding. We do appreciate you and value your input."
Profile photo of Troy Minch

Troy Minch

August 9, 2024

5  out of  5
rating by Troy Minch
"Very helpful and mindful of my time crunch. I appreciate their help!"
We responded:
"Thank you for the review Troy, we are happy to help and appreciate your business!!"
Profile photo of Emily Kapteyn

Emily Kapteyn

May 20, 2024

5  out of  5
rating by Emily Kapteyn
"Kelsey from State Farm has been amazing!! I’ve worked with many companies and I appreciate this agency for their prompt communication and ability to get get me the best rate possible!"
We responded:
"Thank you Emily, we are proud to have Kelsey on our team. We appreciate you and your business!!"
Profile photo of T.D. Nesmith

T.D. Nesmith

April 22, 2024

5  out of  5
rating by T.D. Nesmith
"Mario and team are great assets to work with! Thankful for the opportunity."
We responded:
"Thank you so much Tracie, we appreciate you for thinking of us. We are thankful for you as well!!"
Profile photo of Breylin Smith

Breylin Smith

April 17, 2024

5  out of  5
rating by Breylin Smith
"I have had nothing but great experiences working with Mario and his team! The energy and service in this office is unmatched. Give them a call and let them add value to your day!"
We responded:
"Thank you Breylin, we always enjoy working with you as well!!"
Profile photo of Leanne “Lealea ThaQueen” Knapper

Leanne “Lealea ThaQueen” Knapper

April 1, 2024

5  out of  5
rating by Leanne “Lealea ThaQueen” Knapper
"Friendly, knowledgeable, fast affordable coverage. Mario made it smooth & easy."
We responded:
"Leanne, thank you so much for trusting us with your business. We appreciate you!!"
Profile photo of Angela Haney

Angela Haney

March 27, 2024

5  out of  5
rating by Angela Haney
"Kelsey and Mario were very kind and extremely helpful with the process of getting insurance."
We responded:
"Thank you Angela, we have a great team here. So glad they were able to help you, if you need anything don't hesitate to reach out."
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Melissa Bryant

March 15, 2024

5  out of  5
rating by Melissa Bryant
"I had an issue with my home insurance claim. I was not given a fair inspection for my wind and hail damage. I spoke with Kelsey Roberson at Mario’s agency and she immediately got on the phone and got the ball rolling for a second inspection! Because of her I got a second inspection and my roof and gutters were a total loss. I can’t put into words how kind, professional, and helpful she was!!! I highly recommend speaking to her if you have a claims issue!"
We responded:
"Melissa, thank you so much for your review. Kelsey is a bright spot in our office. She really cares about our customers and will go above and beyond to make sure they are cared for professionally and fairly. We will pass along your praises and thank you again."
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erika munoz

March 12, 2024

5  out of  5
rating by erika munoz
"I loved working with this group, especially Sandra. My mother does not speak english very well and Sandra was a great help to us with her being bilingual, she made us feel welcomed and not ashamed of the fact that we did not speak english very well."
We responded:
"Thank you for your review Erika, we are thrilled that Sandra was able to make communicating a breeze."
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Wyatt Daniel

March 11, 2024

5  out of  5
rating by Wyatt Daniel
"Highly recommend using them if you’re in the market for insurance. Kelsey was exceptionally helpful, and made the entire process really easy."
We responded:
"Thank you for your review Daniel, we are so proud to have Kelsey on our team and making things easy for our customers."
Profile photo of Trent Hammons

Trent Hammons

March 11, 2024

5  out of  5
rating by Trent Hammons
"Everyone at this Agency is very knowledgeable, and Attentive to their customers. Any time I speak with Mario, Kelsey, or Cheri they show nothing but Professionalism. Highly recommend them to anyone searching for a local agency to take care of their Home and auto needs."
We responded:
"Thank you Trent, it is always a pleasure to visit with you!!"
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brianna stewart

March 11, 2024

5  out of  5
rating by brianna stewart
"The lady at the front desk (Kelsey) was so helpful in getting my monthly bill down! I was worried I may have to switch insurance due to pricing, but she helped me out so much! With that customer service, I’ll never leave Mario Thomas State Farm. They will go above and beyond to help you!"
We responded:
"Kelsey is great at that! Thanks for leaving us a review, Brianna! "
Profile photo of Kellijo Stain

Kellijo Stain

March 9, 2024

5  out of  5
rating by Kellijo Stain
"Great Customer Service! Sandra was able to help me with my billing. Such an easy and quick process. Definitely recommend!"
We responded:
"Thank you so much Kellijo, we are lucky to have Sandra on our team, and appreciate you and your business."