Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tarak Islam

Tarak Islam

May 11, 2026

5  out of  5
rating by Tarak Islam
"Mario Thomas - State Farm Insurance Agent provided outstanding service and made the entire insurance process simple and stress-free. Very professional, knowledgeable, and always willing to answer questions. I truly appreciate the friendly customer service and attention to detail. Highly recommend Mario Thomas and the team for anyone looking for reliable insurance coverage!"
We responded:
"Thank you so much for the 5-stars, Tarak! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us anytime."
Profile photo of charlene gilliam

charlene gilliam

May 8, 2026

5  out of  5
rating by charlene gilliam
"Kelsey was outstanding! Kelsey was knowledgeable, quick and confident in the information she provided to us. Our call with Kelsey was both professional and fun, her confidence and friendly approach made us immediately comfortable, and was a deciding factor in our decision to make the change from our previous insurer of 30 years to State Farm. Thank you Kelsey from a very happy and grateful customer!"
We responded:
"Charlene, thank you for your wonderful review, we appreciate you and your business. We are lucky to have Kelsey on our team and happy she was able to make you feel comfortable with your experience here."
Profile photo of Lily Brister

Lily Brister

May 7, 2026

5  out of  5
rating by Lily Brister
"Mario Thomas State Farm is the best place for anyone to get their insurance. The staff is so friendly and helpful. Cheri is very assertive and attentive to my needs. Kara is very personable and easy to work with. Kelsey always answers every question I have with a smile on her face. If you are looking for insurance in the central arkansas area, this is the place!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mario Thomas’s Team. "
Profile photo of Brent Keathley

Brent Keathley

May 1, 2026

5  out of  5
rating by Brent Keathley
"Everyone in the office was so insightful and helpful through switching our insurance. They are so friendly and intentional with their relationships, and helped me save so much money! Thankful to have Mario Thomas as our agent!"
We responded:
"Thank you for taking the time to leave such a great review, Brent. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Keri Keathley

Keri Keathley

April 30, 2026

5  out of  5
rating by Keri Keathley
"Moving our policies from another provider to Mario was the best decision! Mario and his team have professionally, diligently and quickly tended to our every need and question. They were able to save us money with better coverage. I am so thankful to have good, honest people taking care of my insurance needs."
We responded:
"We're so glad you chose us to take care of your insurance needs! Thank you, Keri, we appreciate you and your business!!"
Profile photo of Dirtf

Dirtf

April 30, 2026

5  out of  5
rating by Dirtf
"I went in to handle some big-time accidents and the office was so kind to me and Mario and the staff helped me out so much. This place truly is the best group of people and will do all they can to help out your situation. Kara is a worker there and is one darn good employee! Highly recommend Mario Thomas if you are looking for some good insurance. Like a good neighbor, State Farm was there for me. Jake from State!"
We responded:
"Thank you for the fantastic review, Dirtf! We are always here to help with your insurance needs here in Conway . "
Profile photo of Pablo Garcia

Pablo Garcia

April 30, 2026

5  out of  5
rating by Pablo Garcia
"Kara was very helpful and kind!"
We responded:
"Thank you so much for the 5-stars, Pablo! We appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Veletta Cummings

Veletta Cummings

April 30, 2026

4  out of  5
rating by Veletta Cummings
"Love State. Farm like all other insurance companies it a little pricey. I had good experience when reaching to the office."
We responded:
"Veletta, thank you for the 4-star rating! We are glad you had a positive experience overall with us. If there is anything we can do to make it a full 5-stars, we would love to hear your thoughts, how about a policy review? Just give us a call, we appreciate you!!"
Profile photo of Christine Meche

Christine Meche

January 30, 2026

5  out of  5
rating by Christine Meche
"Best insurance company I've ever used. Do not need anyone else."
We responded:
"Thank you for your review Christine!! We appreciate you and your business."
Profile photo of Paris Terry

Paris Terry

December 29, 2025

5  out of  5
rating by Paris Terry
"Got my insurance last week and I still came back to drop a review, y'all believe all the good things they're saying. Great service, super transparent, and props to Hayley, she is really here for her consumer"
We responded:
"Thank you so much for your review, we are so happy Haley was able to provide you with excellent service. We appreciate you and your business!!"
Profile photo of Henry Aguirre

Henry Aguirre

October 28, 2025

5  out of  5
rating by Henry Aguirre
"Daisy was great help and very knowledgeable when explaining all my life and auto insurance"
We responded:
"Thank you for the great review, Henry!! We are so fortunate to have Daisy as a part of our team. We appreciate you and your business!!"
Profile photo of Benjamin Gilley

Benjamin Gilley

October 22, 2025

5  out of  5
rating by Benjamin Gilley
"We trust Mario Thomas State Farm for all our insurance needs. They have protected us, our property and family for 10 years and we appreciate having their knowledge and experience on our team."
We responded:
"Benjamin, we truly appreciate you and your business. Thank you so much for the review, it has always been a pleasure to work with you."
Profile photo of Amanda Brewer

Amanda Brewer

October 15, 2025

5  out of  5
rating by Amanda Brewer
"Haley got back with a quote extremely fast, best everyone’s premium, and was so kind when doing so. She followed up with me but in the end gave me time to decide what to do. Wonderful experience!!"
We responded:
"Thank you for your review Amanda, we are so happy that Haley made your experience wonderful, we are fortunate to have her on our team. Welcome to the family, we appreciate you and your business."
Profile photo of Chihuahuita Hernandez

Chihuahuita Hernandez

October 14, 2025

5  out of  5
rating by Chihuahuita Hernandez
"Excellent service, Haley thank you for all your help and patience ❤️"
We responded:
"Thank you so much for your review, we are lucky to have Daisy here to help and we appreciate you and your business."
Profile photo of Zechariah Johnson

Zechariah Johnson

September 26, 2025

5  out of  5
rating by Zechariah Johnson
"Haley is very easy to work with, knowledgeable about the ins and outs of insurance, and was able to get my policies completed quickly."
We responded:
"Thank you for your review Zechariah, we are so happy that Haley was able to help you. She is a great asset to our team. Thanks again, we appreciate you!!"
Profile photo of Josiah Bickers

Josiah Bickers

September 1, 2025

5  out of  5
rating by Josiah Bickers
"Exceptional customer service! Kelsey got me quoted and insured in minutes! Highly recommend!"
We responded:
"Thank you Josiah, we are lucky to have Kelsey on our team and appreciate you and your kind words!!"
Profile photo of karry ross

karry ross

August 8, 2025

5  out of  5
rating by karry ross
"👍👍👍Been with Mario for yearsss and they are always ready to help 👍😁🤗💖"
We responded:
"Thank you Karry, it's always a pleasure to see you. Thank you so much for the kind words, we truly value your business!!"
Profile photo of Raymie Eldridge

Raymie Eldridge

July 12, 2025

5  out of  5
rating by Raymie Eldridge
"Daisy is wonderful! She helped me so much, i would highly recommend her!"
We responded:
"Thank you for your review Raymie, we are lucky to have Daisy here to help our customers. We value your business and appreciate you!!"
Profile photo of Ryan Corley

Ryan Corley

July 12, 2025

5  out of  5
rating by Ryan Corley
"They are always very respectful and responsive whenever I have any requests."
We responded:
"Ryan, thank you for your review, we appreciate you and your business!!"
Profile photo of Sandy Aguirre

Sandy Aguirre

July 11, 2025

5  out of  5
rating by Sandy Aguirre
"We had a fantastic experience working with Daisy Mondragón! She went above and beyond to help us save $300 on our car insurance, which was a huge win for our family. On top of that, she guided us through obtaining both life insurance and homeowners insurance, making the process incredibly smooth and stress-free. Daisy is knowledgeable, responsive, and genuinely cares about her clients. We highly recommend her for anyone looking for reliable and efficient insurance services!"
We responded:
"Sandy, thank you so much for your review, we are so glad that Daisy was able to guide you through this process so efficiently. We appreciate your business!!"
Profile photo of Sequoyah Barnard

Sequoyah Barnard

June 12, 2025

5  out of  5
rating by Sequoyah Barnard
"Kelsey was amazing! She made switching to State Farm a breeze! Highly recommend her and her team!"
We responded:
"Thank you so much for your review, we are lucky to have Kelsey here to help, we appreciate you and are so happy to have you as a new customer."
Profile photo of Emmy Sharum

Emmy Sharum

June 11, 2025

5  out of  5
rating by Emmy Sharum
"Daisy was super easy to work with and explained everything to me. Thank you!"
We responded:
"Thank you for the review Emmy, we are happy Daisy was able to explain everything with ease and appreciate your business."
Profile photo of Jenna Chadek

Jenna Chadek

June 11, 2025

5  out of  5
rating by Jenna Chadek
"I highly recommend working with Miss Daisy. I was nervous and did not know what to expect during this whole process, but Daisy helped ease my mind and answered every question I had in great detail, and made sure I understood everything before moving on. She truly does go above and beyond for her customers."
We responded:
"Jenna, thank you so much for giving Daisy praise, we are lucky to have her her as a part of our team. We appreciate you and value your business."
Profile photo of Jacie Lemons

Jacie Lemons

June 11, 2025

5  out of  5
rating by Jacie Lemons
"Daisy was so helpful! I just graduated from college and was still confused about all things to do with insurance. She explained everything very well to me and I could tell she really cares about the work she does. I highly recommend."
We responded:
"Jacie, thank you for your review, we are so happy that Daisy was able to make you feel at ease through the process. We appreciate you and value your business."
Profile photo of Carla Watson

Carla Watson

June 11, 2025

5  out of  5
rating by Carla Watson
"Great people!!"
We responded:
"Thank you Carla, we appreciate you!!"