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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlene Fields

August 22, 2024

5  out of  5
rating by Charlene Fields
"Great insurance"
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Jacqueline

August 22, 2024

5  out of  5
rating by Jacqueline
"BEST INSURANCE COMPANY EVER GREAT PRICING EXCELLENT COMMUNICATION QUICK RESPONSE TO QUESTIONS AND CONCERNS AND VERY FRIENDLY"
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Casey Slayton

August 21, 2024

5  out of  5
rating by Casey Slayton
"I have never experienced such AMAZING helpful people!!!! I worked with Kelsey and she communicated so well, kept me in the loop, and answered all of my questions!!! I am switching from Allstate after a TERRIBLE experience and I could not be more pleased with this group!!!"
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Alex Aguirre

August 15, 2024

5  out of  5
rating by Alex Aguirre
"I had the pleasure of working with Daisy and she helped me get everything straightened out with getting renters insurance for my new apartment and was overall really helpful and super nice during the whole process. I would recommend Daisy & Mario Thomas to all my family & friends."
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Bobby Chism II

August 14, 2024

1  out of  5
rating by Bobby Chism II
"I would give zero stars if I could. First of all we were in an accident that was absolutely not our fault but because we had liability and the girl we were in the accident with head full coverage and we were both State Farm customers we got completely screwed over which we accepted, even though we’ve been customers for 15 years But what I couldn’t accept is, they told my wife she had to remove me from our insurance or be dropped due to the very accident that the police ruled fault undetermined but State Farm made it my fault. This is absolutely not an insurance agent. You can trust to be there for you as a customer They are worried about their bottom line and that is all they’re worried about they don’t give a damn about the clients."
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Troy Minch

August 9, 2024

5  out of  5
rating by Troy Minch
"Very helpful and mindful of my time crunch. I appreciate their help!"
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Emily Kapteyn

May 20, 2024

5  out of  5
rating by Emily Kapteyn
"Kelsey from State Farm has been amazing!! I’ve worked with many companies and I appreciate this agency for their prompt communication and ability to get get me the best rate possible!"
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T.D. Nesmith

April 22, 2024

5  out of  5
rating by T.D. Nesmith
"Mario and team are great assets to work with! Thankful for the opportunity."
We responded:
"Thank you so much Tracie, we appreciate you for thinking of us. We are thankful for you as well!!"
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Breylin Smith

April 17, 2024

5  out of  5
rating by Breylin Smith
"I have had nothing but great experiences working with Mario and his team! The energy and service in this office is unmatched. Give them a call and let them add value to your day!"
We responded:
"Thank you Breylin, we always enjoy working with you as well!!"
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Leanne “Lealea ThaQueen” Knapper

April 1, 2024

5  out of  5
rating by Leanne “Lealea ThaQueen” Knapper
"Friendly, knowledgeable, fast affordable coverage. Mario made it smooth & easy."
We responded:
"Leanne, thank you so much for trusting us with your business. We appreciate you!!"
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Angela Haney

March 27, 2024

5  out of  5
rating by Angela Haney
"Kelsey and Mario were very kind and extremely helpful with the process of getting insurance."
We responded:
"Thank you Angela, we have a great team here. So glad they were able to help you, if you need anything don't hesitate to reach out."
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Melissa Bryant

March 15, 2024

5  out of  5
rating by Melissa Bryant
"I had an issue with my home insurance claim. I was not given a fair inspection for my wind and hail damage. I spoke with Kelsey Roberson at Mario’s agency and she immediately got on the phone and got the ball rolling for a second inspection! Because of her I got a second inspection and my roof and gutters were a total loss. I can’t put into words how kind, professional, and helpful she was!!! I highly recommend speaking to her if you have a claims issue!"
We responded:
"Melissa, thank you so much for your review. Kelsey is a bright spot in our office. She really cares about our customers and will go above and beyond to make sure they are cared for professionally and fairly. We will pass along your praises and thank you again."
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erika munoz

March 12, 2024

5  out of  5
rating by erika munoz
"I loved working with this group, especially Sandra. My mother does not speak english very well and Sandra was a great help to us with her being bilingual, she made us feel welcomed and not ashamed of the fact that we did not speak english very well."
We responded:
"Thank you for your review Erika, we are thrilled that Sandra was able to make communicating a breeze."
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Wyatt Daniel

March 11, 2024

5  out of  5
rating by Wyatt Daniel
"Highly recommend using them if you’re in the market for insurance. Kelsey was exceptionally helpful, and made the entire process really easy."
We responded:
"Thank you for your review Daniel, we are so proud to have Kelsey on our team and making things easy for our customers."
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Trent Hammons

March 11, 2024

5  out of  5
rating by Trent Hammons
"Everyone at this Agency is very knowledgeable, and Attentive to their customers. Any time I speak with Mario, Kelsey, or Cheri they show nothing but Professionalism. Highly recommend them to anyone searching for a local agency to take care of their Home and auto needs."
We responded:
"Thank you Trent, it is always a pleasure to visit with you!!"
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brianna stewart

March 11, 2024

5  out of  5
rating by brianna stewart
"The lady at the front desk (Kelsey) was so helpful in getting my monthly bill down! I was worried I may have to switch insurance due to pricing, but she helped me out so much! With that customer service, I’ll never leave Mario Thomas State Farm. They will go above and beyond to help you!"
We responded:
"Kelsey is great at that! Thanks for leaving us a review, Brianna! "
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Kellijo Stain

March 9, 2024

5  out of  5
rating by Kellijo Stain
"Great Customer Service! Sandra was able to help me with my billing. Such an easy and quick process. Definitely recommend!"
We responded:
"Thank you so much Kellijo, we are lucky to have Sandra on our team, and appreciate you and your business."
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Amber Carpenter

March 6, 2024

5  out of  5
rating by Amber Carpenter
"Sandra was such great help. I could not be more pleased with how easy this entire process has been. Sandra answered all questions i had."
We responded:
"Thank you so much Amber, we will pass along the praises to Sandra, we are lucky to have her on our team."
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Kailee Barnard

March 6, 2024

5  out of  5
rating by Kailee Barnard
"Called due to a billing question & spoke with a lady named Sandra. She was very polite and helpful."
We responded:
"Kailee, thank you so much for your review, we appreciate you and your business!!"
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Emmanuel castillo

March 5, 2024

5  out of  5
rating by Emmanuel castillo
"Upon arriving at State Farm, Sandra helped guide us to the proper insurance agent and informed us about the home insurance policies that State Farm provides. Her agent answered all of the questions we had and clarified any part of the policy that was not clear to us. An overall great experience!"
We responded:
"Emmanuel, we take pride in our team and are so happy you had a great experience with us. Thank you for the great review!!"
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Krystal Ramirez

March 5, 2024

5  out of  5
rating by Krystal Ramirez
"Finding a good insurance company/agent can be such a headache, especially when looking for a good bundle and being new homeowners. Sandra made sure that we felt welcomed & helped us find the perfect agent to help us find what we were looking for. She made sure to explain everything we needed to know plus more. Her and her sales agent were very friendly and patient from the start and we could not thank them enough!"
We responded:
"Krystal, thank you for your review, we are very happy Sandra was able to help, she is a real asset to our team."
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Aakeem Williams

February 27, 2024

5  out of  5
rating by Aakeem Williams
"The experience with Daisy was the BEST! She helped me understand everything that I was signing up for, perfectly explained everything & helped me with getting discounts. I would recommend Daisy & Mario Thomas all my family & friends."
We responded:
"Thank you Aakeem, we are so proud to have Daisy on our team. She always does her best to make sure customers have a great experience."
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Alisha Eady

February 8, 2024

5  out of  5
rating by Alisha Eady
"Cheri was AMAZING! She was able to explain a very confusing process and worked hard to make sure I understood before I left. Glad she was on the case to get everything straightened out!"
We responded:
"Thank you Alisha, we are so glad that Cheri could help you with the process. She really cares about our customers."
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Evelyna Crawford

January 29, 2024

5  out of  5
rating by Evelyna Crawford
"Best insurance agent I have ever met."
We responded:
"Evelyna, thank you so much for the awesome feedback, we appreciate you!!"
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Sierra Scheinert

January 16, 2024

5  out of  5
rating by Sierra Scheinert
"Mario and Daisy have been amazing in helping me through the process of looking for insurance. The insurance company I went through before charged through the roof and Mario and Daisy did their best to find the best bundle for insurance to make it the cheapest it could be! I’m even referring them to others due to their cheap rates (which is a good deal!) The drive safe and save bundle was best for us because we’re already safe drivers, so it fit perfectly! 10/10 recommend Statefarm for insurance!"
We responded:
"Sierra, thank you for your kind words, it means a lot to know that Daisy and Mario were so helpful."